Junk mail used to be a continual annoyance. We just toss it in the bin these days, though; since computers became commonplace, we’ve all had hi-tech junk mail to deal with instead. Even my ’silver surfer’ relatives, who live in one of the yuckier parts of Humberside, probably get regular email spam. I just hope they realize it is spam!
Old-fashioned junk mail (the paper kind), however, never made your letterbox unusable. Neither does email spam, despite its fearsome reputation; it’s easy to glance at the subject lines in your inbox and decide what you can delete straight away.
Telephone spam, though, can cause big problems. Getting lots of unwanted calls, often at the most inconvenient times (e.g., when you’re having dinner, or when you’re settled down in front of the telly in the evening) means there is only one solution: you have to switch off the phone’s ringer. True, you might miss an important call from someone who is not pretending to do a survey or trying to sell you car insurance, but that’s the chance you have to take if you want some peace and quiet at night. You could, I suppose, sit right next to the phone, where you can see the ‘caller display’ clearly; or you could keep one eye glued to the red ‘incoming call’ light. But why should you have to? You should be able to leave your phone on and not have to bother about phone spammers.
Did someone mention the Telephone Preference Service? (Ha, excuse me while I try to get my sudden fit of laughter under control.) The TPS (a free service) is effective up to a point, but if phone spammers choose to use automated number generators overseas, or if they are not signed up to one of those useless voluntary codes of conduct, there’s not much the TPS can do about them.
Alternatively, you could pay your phone provider extra fees and ask them to block the unwanted numbers. But again, why should we all have to pay to avoid harrassment?
Junk mail and email spam refuse to disappear, despite the number of complaints about them. They have, in effect, simply become a way of life, because they’re relatively easy to ignore. But can the same thing ever happen with regard to phone spam? Maybe it’s too early to tell. Just one thing though:
Don’t forget to switch the ringer back on!